Connecting Tomorrow

I referred to the “Grandma” test in my last post and thought I should elaborate.  The Grandma test as it’s referred to for our purposes relates to the ability of a grandmother to operate any sort of technology related system(s).  If grandma can walk up to a thermostat, keypad, remote control or any other device and operate it with minimal effort, that particular device passes the test.  If not, it receives a big red “F”.

The Grandma test can also refer to a test applied to conversations with your customers in any business.  I found an article that refers to this application of the Grandma test when I Googled the term “grandma test”.  I’m adding this Grandma test to our repertoire as well.  Call it Grandma².

It’s no coincidence that I am on the subject of the Grandma test today, although I think about it quite a bit anyways.  Today’s thoughts were brought on by one of the blogs I regularly read, the Wibrary at Untangled Life, and their To Heck with Tech feature.  Well done guys. 

Note: I’m purposefully not tagging the Grandma test in Technorati as doing so led to some unfavorable results.  I’m not an expert at tagging as of yet so any suggestions on how to properly tag it without producing these types of results are greatly appreciated.